WebHouse’s capacity to deliver superior and dependable services to our clients is the result of more than 18 years of experience creating and refining a repeatable methodology that we utilize for every service engagement. Our Services Methodology is one of the many characteristics of our business that distinguishes WebHouse from other vendors.
Here is a brief overview of the five steps approach:
Our Engineers, Consultants, and Architects first meet to understand business requirements and goals. As part of this process, we determine the needs of both the business and technical representatives. Once these needs are understood and documented, we collect empirical data about the IT environment through various assessment tools.
Having accurate data about the existing environment is crucial to formulating a strategy for leveraging Information Technology to meet business objectives. Whether assessing potential server consolidation ratios, network design and health, or alignment with a particular vendor’s best practices, the goal is always the same – good baseline data makes for good decision making. Assessments are at the core of WebHouse’s mission of providing value.
Architect and Plan
Based on the recommendations of the assessment, our team will design a flexible, efficient IT infrastructure that is both customized to your business requirements and representative of new age technologies and industry trends.
The process begins with an architectural design and bill of materials, and move through the services scoping process with a letter of understanding, statement of work, and finally a project plan. By the end of this phase, you will have a clear understanding of the proposed design, how it would impact business, steps required to get the project completed, and costs.
Deploy and Verify
WebHouse engineers continually strive to be the best in their field, typically receiving the same training as deployment engineers from the various technology partners. We deploy our solutions according to vendor best practices, with the added benefits of real-world experience with multi-vendor solutions and hands-on experience in matching deployment strategies to individual client scenarios.
Project management is critical to successful deployment, as is following our documented best practices methodologies. For any project of significant scope, we assign a Project Manager as the client’s primary point-of-contact during the engagement. In addition, with a wide and deep bench of engineering talent, WebHouse engineers always have access to experts in any technology area that we encounter during client deployments.
Once our solutions are in place, we strive to leave our clients’ environments in the most optimal state possible. Our goal is always to provide a flexible and efficient IT architecture to solve our clients’ business challenges. When we enter a client’s datacenter, we attempt to extend the efficiencies of our architecture and solution sets to other areas of the infrastructure.
By being skilled in a wide variety of core datacenter technologies, we are able to make recommendations in areas other than simply those of the project at hand. Our engineers and consultants are trained to look for problems, and continually look for new avenues to help our clients create optimized environments.
Before we consider a services engagement complete, we educate our clients on the technology used in our solutions so that they become proficient in managing their environments and reaping the optimal benefits of the solution design. Our goal is to have clients who both understand and appreciate the value that our solutions have provided. We find that education and training are crucial to maximizing technology investments.
For more information about Our Services Methodology and how WebHouse services can help your organization, contact us